Sunday, December 29, 2019
How to stop office gossip especially when youre the target
How to stop office gossip especially when youre the targetHow to stop office gossip - especially when youre the targetOffice gossip is an inevitable temptation in every workplace. A 2007 report found that nearly two-thirds of employees gossip about their companies. In some cases, its a harmless way to spice up a day with anecdotes. But you know it can get hurtful if youve ever been the target when you start entering rooms and everyone stops talking, or when you pull back from friendly interactions with someone because of some gossip you heard about them.Negative gossip like that can irreparably break down team dynamics and createfar-reaching consequences for companies who make decisions based on rumors or in-crowd dynamics.Beyond wounding peoples feelings, gossip hurts businesses. If youre a manager or executive who starts to believe gossip, youre making decisions based on- incomplete at best, or at worse, wildly false- information.Why we gossip even though it hurts ur teamsThe fir st step to conquering it is understandingwhy we do it. A Harvard Business Review article on the subject said that office gossip boils down to a lack of trust and efficacy. Technology can exacerbate these symptoms of mistrust and make it easier for us to gossip through instant messaging platforms. You can see why people depend on them For those of us who dont trust formal channels of information, our private Slack messages to one anotzu sich may feel like a mora valued source of information.And according to HBR, engaging in gossip can offer a tempting emotional release when youre frustrated about a social hierarchy and afraid to address it directly Can you believe what the boss said? If youre in a workplace that doesnt let you speak freely, office gossip can be a satisfying- although not always healthyway- to address interpersonal conflicts I overheard your disagreement and I totally agreeBut just because these gossipy behaviors are understandable, it doesnt mean that theyre accepta ble. While they may make us feel better in the short-term, they hurt our relationships with each other and our companies over time.How to stop negative gossipSome rumors are harmless to your career and the best course of action is to not waste energy and just let thoseblow over. People will find something else to gossip about soon enough.But if you find yourself in a situation where people are negatively gossiping about your reputation or that of a colleague, you can be the bystander who steps in and defuses the situation.The goal is to pass that good karma forward you want to model the behavior youd want to see in others if you were the person being gossiped about.Here are some useful techniques to stop gossip and staying likable.1. Dismiss the gossip and change the subjectGossips usually want an appreciative audience they love having the social currency of sharing dirt about others. A quick way to shut them down is to devalue that currency. You can stop gossipdirectly by changing the subject with a brisk, maybe she was having a bad day. Anyways, a funnier thing I learned2. Question the gossipMost gossip is not exactly rigorously fact-checked. It often consists of half-truths or things so apparently scandalous that no one actually checks them out with the person being gossiped about. Even if its true, its usually lacking context. Additionally, sometimes the gossip is started - and enforced - by someone with an axe to grind against an office frenemy. All of these techniques serve the gossipers goal to establish him or herself as the moral arbiter of office behavior - and to distract from his own behavior by spotlighting someone elses.But it can be uncomfortable to hear, or to be complicit in wrecking someone elses reputation. So you can stop it indirectlyby emphasizing the positive aspects about that person, as Victor Lipman, theauthor of The Type B Manageradvises.This can mean reminding your colleagues that they could be overreacting and telling them, That doesnt sound like the Jerry I know. He was great in the conference last month. Its a subtle but effective way to put gossip in wider perspective, providing the context thats frequently lost.3. If youre the target, remember that it may not actually about youGossip is rarely about the target. Instead, its usually about the gossiper, and that persons need for attention.Laura Huxley named her 1960s self-help best-seller for an anecdote she heard about how people comforted each other in air-raid shelters You are not the target. Its a helpful thought when youre under siege or just feeling like you are. What that means is that even in an office context, gossip comes from many different sources and its often, paradoxically not personal. For instance, companies that are near mass layoffs are usually plagued by gossip and toxic cultural practices. Gossipers, in that case, tend to be people who feel that their personal standort is precarious and want to blame someone else for it, or make some one elses position as precarious as their own.Or, when the company is not in crisis, the gossiper could be a person who feels their career is not going well, and in their personal state of pain, they want to believe someone else is to blame for their troubles, or see someone else as worse off than them. They appoint themselves the hall monitor - sending direct messages to coworkers or saying mean things behind peoples backs - as a position of false power, to make up for their feeling of powerlessness.Gossipers can also be people who feel theyre not well-liked, and so their response is to complain and gossip about others in the hopes of creating an alliance that will protect them. People are more bonded by negative views, after all, than they are by positive ones.In any of these cases, its important to put even the most toxic gossip in context and remember that its about someone elses weakness and insecurity. That doesnt mean it doesnt cause harm it does. Its just that the person i s thinking about themselves more than theyre thinking about you.3. How to address gossipif youre the subject of itWhen youre clear about the source of why people are gossiping, you can address it directly with wry humor, as executive coach Peggy Klaus did. When she was promoted at her company, she heard gossip from subordinates that she didnt have enough technical skills for the job.She got over her initial reaction of wanting to be defensive and addressed each of her teams in conversational tones about the issue. Ive heard a lot of other things about mebut since there are men in the room it wouldnt be polite to repeat them, Klaus told them, drawing laughs.Then she got serious Im not going anywhere. If you have any questions about that, come see me.Also keep in mind that the gossiper may just be a person whos negative about everything, and you got caught in the crossfire. The Harvard Business Review has good ideas on how to address that.4. Take gossip out of the shadowsOverall, the long-term way to stop gossip is to promote an office of open communication where people can address conflicts without gossiping about them. This usually takes cooperation from managers if leaders are resistant to ideas or react badly to new information, employees will follow suit and suppress information, creating backchannels of unregulated information that can become toxic.That means getting to the bottom of gossip and squashing rumors before they blow up. If youre a manager with an employee who is a repeat gossip offender, youll need to confront that employee directly.Inc magazine suggests holding a one-on-one with your repeat offender and telling them that if they hear any rumors, they should come to you first. That way it builds trust that you should be the primary source of information-sharing.The truth is that gossipers are usually looking for easy targets, and its important to make sure you dont look like one. How to do that have known defenders. If you dont know exactly who is gossiping about you and for what reasons, you may need to recruit colleagues who would know toadvocate on your behalf. Your advocates can spread truth and set the record straight with others. This is another reason why its always important to build allies in the workplace at every level.
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